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Dana Whitfield

Office manager at Acme Dental

Open tasks

  1. Send three sample reminder messages

    Friendly, short, signed by the practice.

History

  1. Dana asked about the reminder wording

    Wants reminders to sound like the front desk, not a robot. Agreed to send three sample messages.

  2. Sent the booking proposal

    Two options: booking only, or booking with reminders. Recommended the second.

  3. Discovery call with Dana and Omar

    They lose about six appointments a week to no-shows. Reminders by text matter more than the booking page.
    Omar signs off on anything over $5,000.

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